The terms and conditions that govern your use of beyondbeauty.co.ke
Last Updated: 14 June 2026
These Terms of Service ("Terms") govern your access to and use of the website, mobile experience and services offered by Beyond Beauty ("we", "us", "our") at beyondbeauty.co.ke. Beyond Beauty is a trading name of Urembo Luxe Ventures, registered in Kenya. By accessing our website or placing an order, you agree to be bound by these Terms and our Privacy Policy and Delivery & Refund Policy, which are incorporated by reference.
These Terms are governed by the laws of Kenya, including the Consumer Protection Act, 2012; the Sale of Goods Act (Cap. 31); the Kenya Information and Communications Act (Cap. 411A); the Business Registration Service Act, 2015; and all applicable regulations.
Please read these Terms carefully. If you do not agree to any part of these Terms, you must not use our website or services.
Beyond Beauty is a trading name of Urembo Luxe Ventures, a Kenyan-registered business. Beyond Beauty is a beauty ecommerce brand curating skincare, makeup, fragrance, beauty tools and wellness products for the modern East African woman. We operate exclusively online at beyondbeauty.co.ke and via our official WhatsApp channel.
Our registered business details:
By using our website or placing an order, you confirm that you:
If you are using the Services on behalf of a business or organisation, you represent that you have authority to bind that entity to these Terms.
You may browse our website without registering an account. To place an order or access certain features, you may need to create an account. You agree to:
We reserve the right to suspend or terminate accounts where we have reason to believe the information provided is inaccurate or that the account has been used in breach of these Terms.
We take care to ensure that product descriptions, images and ingredient information on our website are accurate. However, we do not warrant that descriptions are error-free, complete or current. Product images are for illustrative purposes; slight variations in colour may occur due to photography and screen display settings.
All prices are listed in Kenyan Shillings (KSh) and include VAT at the applicable rate where required by the Kenya Revenue Authority. Delivery fees are shown separately at checkout.
We reserve the right to correct pricing errors and to change prices without notice. If a pricing error is identified after you have placed an order, we will notify you and give you the option to proceed at the correct price or cancel your order for a full refund.
All products are subject to availability. We use scarcity signals (e.g. 'Only X left') to reflect genuine stock levels. If a product becomes unavailable after your order has been confirmed, we will contact you promptly and offer a refund or substitute of equal value.
An order placed through our website or via WhatsApp constitutes an offer to purchase the specified products. A contract is formed when we send you an order confirmation. We reserve the right to decline or cancel any order, including where:
We accept the following payment methods:
Payment must be made in full at the time of ordering. We do not offer credit or deferred payment unless this is explicitly stated as part of a specific promotion.
Once payment is confirmed, you will receive an order confirmation via email and/or WhatsApp. This confirmation is not a guarantee of availability — it is an acknowledgement of your order. Please retain it for your records.
All content on beyondbeauty.co.ke — including but not limited to text, images, graphics, product names, logos, Reel content, newsletters and brand assets — is the intellectual property of Beyond Beauty or its licensors and is protected by Kenyan and international copyright and trademark laws.
You may not reproduce, distribute, modify, transmit or republish any content from our website without our prior written consent. You may share links to our content on social media for non-commercial personal use.
By using our website, you agree not to:
We reserve the right to block access to our website and cancel accounts of users who breach these conduct rules.
We welcome honest product reviews submitted by verified purchasers. By submitting a review or any user-generated content to us, you grant Beyond Beauty a non-exclusive, royalty-free, perpetual licence to use, publish, reproduce and share that content for marketing and editorial purposes, including on our social media channels and newsletter.
Reviews must be honest and based on your genuine experience. We do not pay for positive reviews and we reserve the right to remove reviews that are fraudulent, defamatory, or in breach of these Terms.
Subscriptions to The Monthly Edit are governed by these Terms and the specific subscription terms set out in our Delivery & Refund Policy (Section 11). Key terms:
To the fullest extent permitted by applicable Kenyan law, Beyond Beauty shall not be liable for:
Our total liability to you for any claim arising from a transaction shall not exceed the amount paid by you for the relevant order. Nothing in these Terms excludes or limits liability that cannot be excluded or limited by applicable Kenyan law, including liability for fraud or for breach of any statutory consumer protection rights you hold under the Consumer Protection Act, 2012.
Our website and services are provided on an 'as is' and 'as available' basis. We do not warrant that:
Beauty products affect individuals differently depending on skin type, sensitivities and other personal factors. Our product descriptions and editorial content are informational and do not constitute medical or dermatological advice. If you have a skin condition or known allergy, please consult a medical professional before using new products.
Our website may contain links to third-party websites (e.g. brand supplier pages, social media platforms). These links are provided for your convenience only. We have no control over third-party websites and are not responsible for their content, privacy practices or products. A link from beyondbeauty.co.ke does not constitute an endorsement.
We shall not be liable for any delay or failure to perform our obligations under these Terms where such delay or failure results from circumstances beyond our reasonable control, including but not limited to: natural disasters, strikes, pandemics, government actions, power failures, internet outages or disruption to telecommunications infrastructure in Kenya.
We may update these Terms from time to time. When we do, we will update the effective date above and, where changes are material, notify you by email. Your continued use of our website or services after the updated Terms are posted constitutes your acceptance of the revised Terms.
These Terms are governed by the laws of the Republic of Kenya. In the event of any dispute arising from or in connection with these Terms or any order placed on our platform:
These Terms, together with our Privacy Policy and Delivery & Refund Policy, constitute the entire agreement between you and Beyond Beauty with respect to your use of our website and services. They supersede all prior agreements or understandings on the same subject matter.
For any questions about these Terms: